Privacy Policy

Effective Date: 14^th April 2025
The Specialist Menopause Clinic
www.tsmclinic.co.uk

1. Introduction

At The Specialist Menopause Clinic, your privacy is important to us. This privacy policy explains how we collect, use, disclose and safeguard your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website www.tsmclinic.co.uk, you agree to the terms outlined in this policy.

2. Who We Are

The Specialist Menopause Clinic
Registered Address: Eastthorpe Hall, 23 Huddersfield Road, Mirfield.
Contact: info@tsmclinic.co.uk

We are the data controller for the purposes of UK data protection laws.

3. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

Name
Email address
Telephone number
Any other personal information you submit through forms (e.g., contact forms, newsletter sign-ups)

b) Information Collected Automatically

IP address
Browser type and version
Pages you visit and the time spent
Cookies and similar tracking technologies (see Section 7)

4. How We Use Your Information

We use your data for the following purposes:

To respond to enquiries and provide customer support
To send newsletters or marketing communications (if consent is given)
To improve our website and services
To comply with legal or regulatory obligations

5. Legal Basis for Processing

Under the UK GDPR, we must have a legal basis to process your data. These include:

Consent (e.g., for newsletters)
Contractual necessity (e.g., responding to a service request)
Legal obligation
Legitimate interests (e.g., website analytics or business improvement)

6. Data Sharing

We do not sell your data. We may share your data with:

Service providers (e.g., website hosting, email marketing platforms)
Legal authorities if required to do so by law
Analytics providers (e.g., Google Analytics)

All third-party providers are required to handle your data in accordance with UK GDPR.

7. Cookies & Tracking Technologies

We use cookies to:

Analyse website traffic and usage
Improve user experience
Remember preferences

You can manage or disable cookies in your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal, accounting or reporting requirements.